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Frequently Asked Questions
Most frequent questions and answers
What are the changes taking place?
Starting November 15, 2024 Michael Temkin, DO will be transitioning, exclusively to a personalized-style medical practice. Effective as of this date he will only be caring for patients enrolled in his new practice.
Is the practice moving or closing?
No. The practice will continue at its current location with the current group of providers that you know and appreciate. Patients that participate in BioTe hormone optimization or LeanMD are not required to join for primary care services. These services will continue unchanged.
How did you come up with the pricing?
Our goal is to make the program fee affordable for patients and their families, while providing proactive routine wellness exams supported by modern 24/7 communication. Due to the reduction in our patient panel size our patients experience longer appointments, increased access and more comprehensive care. In order for this new model of care to be feasible we designed this subscription-based program. Contact our team with additional questions or for pricing information 925.492.7560.
**PLEASE NOTE THIS PERTAINS TO PRIMARY CARE PATIENTS ONLY**
Patients that participate in BioTe hormone optimization or LeanMD are not required to join for primary care services. These services will continue unchanged.
How do I benefit from joining?
In return for your enrollment to our new practice model you will be receiving many benefits, including:
Convenient Appointment Times. Due to our lower patient panel size and detachment from healthcare insurance plan restrictions, you will experience rapid scheduling and office visits unhurried by plan requirements.
Complete health perspective. Your Provider now has the ability to work closely with you throughout the entire course of any health issues, including: follow up with your specialists, discussing results from tests or diagnostic procedures, reviewing additional treatment options, admissions to the hospital for a surgical procedure, and more.
More convenient direct contact: Our ongoing routine exams support communications will provide you 24/7 immediate care communication connection all year. You can contact your provider directly via phone, or secure text, and your provider will respond promptly.
How does the subscription program work?
Dr. Michael Temkin has decided to transition the practice into a subscription-based model. This model allows Dr. Temkin to focus on the needs of his patients and become their partner for all of their health and wellness needs. Patients that wish to remain under their care will subscribe to the plan for a monthly or annual fee.
What if I can't afford to join Dr. Temkin?
We offer several different payment options; our Team can speak with you personally to find a solution that fits your needs.`
For those patients who are not interested in investing in this higher-focused care model, we understand and thank you for trusting us with your care all these years.
What if I decide, in several months, that I don’t want to stick with the program? What happens next?
Given the demand, it’ s smart to sign up now.
If, after a period of time, you decide the program isn’t right for you, you can terminate with a 30 day written notice anytime after the first 90 days of membership.
However, we are asking our patients to commit to a minimum of 12 months.
I don’t want to join this program. I need to find another Provider. Can you help me?
For those patients who are not interested in investing in this higher-focused care model, we understand and thank you for trusting us with your care all these years. We will gladly transfer your records to your new provider. Please let our team know by calling 925-492-7560 or email us at member@drtemkin.com, as we want to ensure everyone is cared for during our transition.Contact us at member@drtemkin.com for that list.
When do I pay the subscription fee?
We offer two payment options: monthly or annually. You will not be charged until your program begins. Fees are charged on the 1st or 15th of each month should you elect to pay monthly.
Our new subscription program will launch on November 15th, 2024.
How many patients is my Provider planning to take on with this personalized care model?
Dr. Temkin is caring for over 3,000 patients currently. We anticipate he will have no more than a few hundred patients enrolled in each of his respective patient panels. Your provider is committed to limiting the total size of the practice, so that patient are able to enjoy the benefits of the program. It’ s another reason why you should sign up quickly, as the provider is accepting patients on a first-come/first serve basis.
Are there rules and restrictions about contacting the care team?
One of the great benefits of this program is that it’ s actually much easier to connect with your provider- especially in the manner that you prefer – by text, video, in person, phone, or patient portal.
Your provider will be available after hours or on weekends for urgent or emergency situations. All other inquiries would be responded to on the next business day.
At this time we are not offering home visits to our patients to our standard tier patients. This is available for our Premier members. Additionally, our providers do not provide any services at the hospital.
What happens when I need a specialist?
First, you’ll see your primary care provider to discuss your health issue (same as your current situation). If needed, your provider will refer you to a specialist.
What’ s different is that your provider is able to remain actively involved in your health issue. The provider can follow up with the specialist, is available to discuss your treatment options, and can work with you to schedule follow-up visits and/or coordinate discussions with the specialist.
Having your primary care provider, a trained clinician who knows your entire health situation in detail, at your side as an active advocate can be enormously comforting and helpful to you, as you make important medical decision
What happens when my provider goes on vacation?
Your provider will have on-call coverage with another Practitioner, so that if an urgent need arises, you’ll still get the care you need.
If too many patients sign up for the membership, how will my provider care for everyone?
Your provider is committed to limiting the total size of the practice, so that patients are able to enjoy the benefits of the program. It’ s another reason why you should sign up quickly, as the doctor is accepting program applications on a first-come/first serve basis.
How does the membership fee work with my HSA/FSA/HRA?
Dr. Temkin designed their private fees to be eligible medical expenses such that HSA/FSA/HRA funds are eligible to pay those fees. That said, check with your tax expert regarding your HSA fees, and check with your FSA/HRA plan administrator, to ensure eligibility: tax situations/plans may vary. Please note that each plan is individual designed by the administrator or employer and may not approve Dr. Temkin’s subscription as an eligible expense. We can not guarantee nor are we responsible for approval.
Is membership tax-deductible?
While Dr. Temkin designed their private fees to be eligible medical expenses, the US tax code does not normally allow for medical expense deduction.
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